单项选择题
What is a benefit of using subflows?（）
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
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相关考题
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多项选择题
WhatarethreeofthefieldsusedindefiningaCSQinIPCCExpressEnhanced?（）
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application -
单项选择题
InIPCCX,whatisaCSQ?（）
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue -
单项选择题
InIPCCX,skillscanbeassignedtowhichofthefollowingconfigurationobjects?（）
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
