多项选择题
A.intense competition that is driven by the increased number of discounters
B.declining customer loyalty
C.compensating for staff shortages
D.changes in demographics
E.high operating costs
F.desire to offer Internet access in stores
单项选择题 Inwhichofthesephasesisacustomerscurrentnetworkinfrastructureassessed？（）
单项选择题 Anewclientofyoursisexperiencingagrowthspurt.TheclientsITstaffismakingnetworkchangesmanuallyand，asaconsequence，isextremelyoverworked，Yousuggesttheclientimplementanetworkmanagementsystem，citingwhichimportantbusinessbenefit？（）
单项选择题 Whycansecurityonhealthcarenetworksbeanimportantissueforcustomers？（）